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Booking and Using Your Tickets

BOOKING TICKETS ON-LINE

Booking via TicketSource is very straightforward.

Click on the performance you wish to book and you will then be guided through the process of selecting your seats and then making payment by credit or debit card.

After checkout, you will be emailed a booking confirmation including PDF tickets. You can print these at home, or save the file on your phone.

Since you may not have a clear mobile signal at the theatre, we recommend you download or print your tickets before arrival, so that you can be admitted without delay; otherwise we may request proof of identity matching the name used to make the booking.

If you require a wheelchair space, please email the box office or call TicketSource as below.


BOOKING TICKETS IN PERSON

An in-person booking service is kindly operated by our friends at PSP Homes, at 106 High Street, Hurstpierpoint, BN6 9PX.

They are open
Monday to Friday 9:00am to 5:30pm
and Saturday 9:00am to 4:00pm

Please be patient if they are dealing with their own business customers when you walk in. Tickets may be paid for with most debit/credit cards, Apple Pay, Google Pay or cash. A paperless e-ticket can be emailed to you, or they will print a paper ticket if you prefer.


BOOKING TICKETS BY PHONE

You can book seats by telephone where TicketSource staff will talk you through the process until the booking is confirmed.

For security reasons they do not take card details over the phone but will send you a secure payment link by email or text message. This can be opened on a smartphone, tablet, or computer, and you can complete the payment either by entering their card details or using a mobile payment method like Apple Pay or Google Pay.

The telephone booking line is 0333 666 3366 (standard call rate)

They are open
Monday to Friday 9:00am to 7:00pm (excluding bank holidays)
or on Saturday 9:00am to 5:00pm


CHECKING OR ALTERING YOUR BOOKING

If you want to check your booking and cannot find the email you can request a copy by visiting ticketsource.com/my-bookings and entering your email address.

Subject to availablity and sufficient notice (two days in advance) you may usually also use this service to switch your booking to another day. Subject to availablity and sufficient notice (two days in advance) you may usually also use this service to switch your booking to another day.

For any other issues please email the box office or mailto:our enquiries address



THEATRE SEATING MAP

seating-layout





There are minor visual obstructions to some seats from two poles between seats D2 & D3 and D8 & D9. However, these are sufficiently narrow that all of the stage can be easily seen.

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